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Contact iGovy

Spotted a wrong price, a pharmacy we have missed, a code that has stopped working or a website that looks wrong? Tell us here. Reports about prices and safety go to the top of the pile, are checked against the source and fixed visibly.

Independent comparison site run by Medstack Ltd. We are not a pharmacy and cannot help with orders or prescriptions.

Please read before you write

  • iGovy is an independent price comparison site. We are not a pharmacy, prescriber or healthcare provider.
  • We do not sell, prescribe or dispense medicines and we cannot see any pharmacy's order system.
  • We do not give medical advice and we have no preferred pharmacy.
Health, dose or side effect question? Speak to your prescriber, your pharmacist, your GP or NHS 111. In an emergency call 999. Suspected side effects can be reported to the MHRA Yellow Card scheme.

What the form is for

  • A price on iGovy that does not match the pharmacy's own page
  • A GPhC registered pharmacy that is not listed yet
  • A discount code or offer that has changed or stopped working
  • A website that looks unsafe, unregistered or misleading
  • Listing and verification enquiries from pharmacies (official domain email only)
  • Legal, data protection, press and content re-use requests

For an order, a delivery, a refund or a prescription, contact the pharmacy you ordered from directly. We cannot act on those for you.

Send a message

Include the pharmacy name, the dose and a link to the page you saw if it is a price report. That helps us check and fix it faster. We only use your email address to reply.

Name

To stop spam and abuse, our system may log technical details such as your IP address when you submit a form. They are used only for security and moderation and are covered by the privacy policy.

Who you are contacting

CompanyMedstack Ltd, registered in England and Wales, company number 16439872. iGovy is one of its independent comparison sites alongside Monj, Ogovy and Dayo.
Registered officeWise House, Unit 2, Eden Way, Leighton Buzzard, Bedfordshire, LU7 4FY. Legal and data protection post should be marked for the attention of Compliance.
Who repliesNick Johnson, Independent Prescription Pricing Analyst at Medstack Ltd, who writes and maintains iGovy and is responsible for every price and correction on it.
How we checkEvery pharmacy is checked against the GPhC register before listing and every price against the pharmacy's own page. See how iGovy checks prices and the editorial policy.

Questions people ask before writing

What should I contact iGovy about?

Price corrections, a pharmacy we have missed, a discount code that no longer works, a website that looks unsafe, a listing or verification enquiry from a pharmacy, or a legal, data or press request. The form is for matters about the site itself.

Can iGovy help with my order or prescription?

No. iGovy does not sell, prescribe or dispense medicines and has no access to any pharmacy's systems. For an order, delivery, refund or prescription question you must contact the pharmacy you ordered from.

Does iGovy give medical advice?

No. For questions about your dose, side effects or whether a treatment is right for you, speak to your prescriber, your pharmacist, your GP or NHS 111. In an emergency call 999. Our side effects guide sets out what the official leaflet says.

How do I report a wrong price or a missing pharmacy?

Use the form and say what it is about in the first line. Include the pharmacy name, the dose, the price you saw and a link to the page it appeared on. Every report is checked against the pharmacy's own website before a change is made.

How do I report a suspicious or fake pharmacy website?

Send the web address through the form. If the site is selling prescription only medicine without a consultation, also report it to the MHRA, which regulates medicines in the UK. Our guide on spotting a fake pharmacy explains what to look for.

I run a pharmacy. How do I get listed or correct our listing?

Contact us from an email address on your pharmacy's own domain so we can verify who you are. Listing is free, depends only on GPhC registration and our checks, and no pharmacy can pay for placement or ranking. See GPhC verification.

How quickly will I get a reply?

Price corrections and safety reports are looked at first, usually within one to two working days. General enquiries can take a little longer. We only use your email address to reply and never for marketing.

Talk to other people on treatment: the contact form reaches the iGovy team only. For community discussion, experiences and referral codes, use the support forum instead.
Sources referenced on this page

Standing primary references for every iGovy page: